On Call Plumbing Introduce
For homeowners and businesses throughout the Gadsden, Alabama area, finding a reliable plumber who combines technical skill with unwavering honesty can often feel like a challenge. When unexpected issues like burst pipes, a malfunctioning water heater, or stubborn drain clogs arise, residents need a contractor they can trust to provide the correct solution without unnecessary upselling. On Call Plumbing, located right here in Gadsden, meets this need, offering comprehensive plumbing services backed by a commitment to integrity and professionalism.
As a local, veteran-owned and operated business, On Call Plumbing brings a disciplined and dedicated approach to every job. This commitment to service is a cornerstone of their operation, resulting in powerful customer testimonials that highlight their ethical practice. One customer noted that after being quoted a high price for a complex job elsewhere, a technician named David assessed the situation, determined the problem was less severe, and “advised us of the good news instead of proceeding with the original quote!” This willingness to prioritize the customer’s best interest over profit is a distinctive feature in the local service industry.
Specializing in a broad range of residential plumbing and repair services, from simple faucet fixes to major sewer and water heater installations, On Call Plumbing is equipped to handle the full spectrum of household plumbing needs. They accept modern forms of payment, including credit cards and NFC mobile payments, ensuring convenience for the Gadsden community. For those seeking highly professional, knowledgeable, and, above all, honest plumbing service in the Alabama region, On Call Plumbing has quickly established itself as a top contender.
On Call Plumbing is conveniently based at 4000 Alford Bend Rd, Gadsden, AL 35905, USA. This location places them within easy reach of neighborhoods throughout Gadsden and the surrounding areas, allowing them to provide prompt on-site service to their local clientele. Their commitment to being "on call," as their name suggests, emphasizes their dedication to responsive service when an urgent plumbing issue strikes.
The company maintains regular business hours from 9:00 am to 5:00 pm, Monday through Friday, ensuring coverage for typical residential and commercial needs. While the office is closed on Saturday and Sunday, the nature of plumbing often dictates the need for flexible response, which is best inquired about directly via their phone number. As a local service provider, they are focused on ensuring that their Gadsden and Alabama neighbors receive timely and professional attention, demonstrating punctuality and professionalism in their scheduling, with customers praising the team's promptness and polite demeanor.
On Call Plumbing offers a wide array of plumbing services designed to maintain, repair, and install all critical elements of a residential plumbing system. Their extensive list of offerings ensures they can be a single point of contact for nearly any household plumbing issue. Key services include:
- Plumbing Leak Detection and Repair, addressing leaks in pipes, fixtures, and hidden locations.
- Water Heater Installation and Repair, including traditional tank-style heaters.
- Tankless Water Heater sales, service, and installation, offering modern, energy-efficient options.
- Drain Cleaning and Sewer Cleaning services to clear clogs and ensure proper waste flow.
- Sewer Repair for damage or issues with the main sewer line.
- Faucet Installation and Faucet Repair for kitchens, bathrooms, and utility sinks.
- Toilet Installation and Toilet Repair, fixing leaks, clogs, and running mechanisms.
- Shower Installation and Shower Repair, including fixtures and internal valves.
- Plumbing Pipe Repair for leaks, corrosion, and pressure-related issues in the water lines.
- Installation of Garbage Disposals.
- Sump Pump Installation to protect basements and crawl spaces from flooding.
- Outdoor Plumbing System Repair, covering hose bibs, exterior lines, and other external plumbing components.
On Call Plumbing differentiates itself in the Gadsden, AL, plumbing market with several strong features and customer-centric qualities:
- Veteran-Owned Business: The company proudly identifies as veteran-owned, which often translates into a work ethic characterized by discipline, reliability, and a strong sense of service integrity, a feature deeply valued by local community members.
- Unwavering Honesty: The most significant highlight is their ethical practice. Customer reviews strongly emphasize the honesty and integrity of the technicians, who have been known to reduce the scope of work and cost when the problem was less severe than initially suspected.
- Comprehensive Expertise: They offer an extensive service list, covering everything from minor faucet repairs to major sewer work and specialized tankless water heater systems, making them a full-service plumber.
- Exceptional Customer Service: Team members, such as David, are consistently described as "prompt, polite, and answered all of our questions," ensuring a pleasant experience that is not always common in the repair industry.
- Focus on Customer Trust: One customer chose to take cold showers until they could investigate and find a contractor they could "investigate and trust," ultimately leading them to On Call Plumbing, showcasing the high level of confidence they inspire.
- Convenient Payment Options: The business accepts modern forms of payment including credit cards and NFC mobile payments, streamlining the payment process for local users.
- Follow-Up Care: The commitment extends beyond the immediate repair, with the team even contacting customers the day after a major installation (like a water heater) to confirm satisfaction.
For scheduling service, discussing an estimate, or inquiring about a specific plumbing issue at your residential or commercial property in the Gadsden area, please reach out to On Call Plumbing using the details below.
Address: 4000 Alford Bend Rd, Gadsden, AL 35905, USA
Phone: (256) 908-7327
Mobile Phone: +1 256-908-7327
For residents of Gadsden and the surrounding Alabama area, the primary reason to choose On Call Plumbing is the proven combination of high technical proficiency and uncompromising honesty. In the plumbing industry, trust is paramount, and the direct, enthusiastic customer testimonials—particularly the story of the technician advising a customer of a less complex, less expensive repair—provide irrefutable evidence of their ethical business model. This commitment to honesty directly translates into peace of mind for the homeowner, eliminating the fear of being overcharged or sold an unnecessary service.
Furthermore, the range of services offered means this company can serve as a long-term, single-source plumbing solution. From essential drain clearing and garbage disposal installs to specialized water heating solutions like tankless units and major sewer work, On Call Plumbing has the capacity to keep a home's entire water system running smoothly. Their veteran-owned status adds another layer of public trust and dedication to service that resonates well with the local community.
Finally, the exemplary customer experience, which includes courtesy, cleanliness ("did not leave a mess"), and even follow-up contact, demonstrates a business that values the entire client relationship. When a serious issue like a dead hot water heater forces you to find a contractor quickly, knowing that you are calling a professional who is "efficient, knowledgeable and honest" and will "definitely be the only one that we call" again, makes On Call Plumbing a highly reliable and recommendable choice for any Alabama homeowner.
On Call Plumbing Services
Plumber
- Faucet installation
- Faucet repair
- Plumbing leak detection
- Plumbing pipe repair
- Shower installation
- Toilet installation
- Toilet repair
- Water heater installation
- Drain cleaning
- Garbage disposal installation
- Outdoor plumbing system repair
- Plumbing leak repair
- Sewer cleaning
- Sewer repair
- Shower repair
- Sump pump installation
- Water heater repair
- Tankless water heater
On Call Plumbing Details
From the business
- Identifies as veteran-owned
Service options
- Onsite services
- Online estimates
- Language assistance
Offerings
- Repair services
Payments
- Credit cards
- NFC mobile payments
- Credit cards
On Call Plumbing Photos









On Call Plumbing Location
On Call Plumbing
4000 Alford Bend Rd, Gadsden, AL 35905, USA
On Call Plumbing Reviews
water heater
★ 5★ 4★ 3★ 2★ 1Seriously, these guys are the real deal! Efficient, knowledgeable and honest! We had what we thought would be a bigger plumbing issue than it turned out to be after we had been quoted the higher priced and more complex job. David assessed the situation on site and determined the problem was not as complex and less expensive. He advised us of the good news instead of proceeding with the original quote! If you want an honest plumber that is also a professional call On Call Plumbing!!
March 13 · Kelley LarginHighly recommend On Call Plumbing. Went to Lowes to purchase a replacement hot water heater, when ours died, and was told that Lowes predetermines who will install it. Didn't buy the water heater. We have already had two bad experiences with installation contractors from Lowes. Decided to take cold showers until we could find a contractor that we could investigate and trust. Spent a lot of time on-line investigating plumbing contractors and luckily found On Call plumbing. David took care of everything and did a fantastic job. He is prompt, polite, and answered all of our questions. He did not leave a mess and even contacted us the next day to make sure that we were happy with the hot water heater. If we ever need another plumbing contractor he will definitely be the only one that we call.
October 15 · Giovanni Delli BoviMy hot water heater gave up the ghost Friday (09-06-23) morning. Called around with no answer until I reached David at On Call. He was able to fit me in the afternoon and had me scheduled for this morning (09-07-23). Came in and knocked out in no time. Even fixed my drain for my washing machine. Recommend him for any plumbing and heating issues and I will certainly call him again. And you should too.
October 08 · Gar HeacockDavid is the best! I would recommend him to anybody! We have used him for our business and our house. He is quick, well priced, and always amazing to work with! Best plumber around!
October 12 · Payton RussellOn Call Plumbing showed up on time with great communication. Installation went smoothly and quickly. I was pleased with performance and the costs. Highly recommend. Honest and dependable.
October 05 · Tammy Strickland
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